Health/Safety Protocols

All members of the campus community are expected to fully comply with the protocols and guidelines outlined in this section to ensure the well-being of our campus community.

Page last updated March 29, 2022

Before Coming to Campus

Symptom Monitoring

Students, faculty, and staff who have been instructed or permitted to return to campus must conduct symptom monitoring every day before traveling to (or, for on-campus residents, moving through) campus. You must be free of ANY symptoms potentially related to COVID-19.

At this time, these symptoms include one or more of the following:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Repeated shaking with chills
  • Runny nose or new sinus congestion
  • Muscle pain or body aches
  • Headache
  • Sore throat
  • Fatigue
  • Nausea
  • Vomiting
  • Diarrhea 
  • New Gl symptoms
  • New loss of taste or smell

You may not return to campus if you have:

  • Tested positive for COVID-19. The local Public Health Department will be notified by the testing agency when an individual tests positive for COVID-19. Even if you aren’t exhibiting symptoms, SJSU requests that you complete a “Reporting a Case of COVID-19” online form. A report case manager will contact you shortly after the initial survey. They will offer support resources and inquire about recent on-site activity and university related contacts that could require notification.

If you have recently traveled internationally, there are additional restrictions regarding international travel from the Centers for Disease Control and Prevention.


Individuals who test positive for COVID-19 will be asked to share that information through the “Reporting a Case of COVID-19” online form. 

At this time, the university will be offering testing to employees and students regardless of vaccination status. Faculty and staff can also seek testing through their primary care provider or through one of several free county testing sites ( The county public health office has indicated that they will notify SJSU if contact tracing indicates a positive case within the community.

Contact Tracing

Once you report through the Report a Case portal, a case manager from the SJSU Student Wellness Center will contact you to gather additional information, including potential close contacts. 

Populations at Higher Risk for COVID-19 Infection

According to the CDC, individuals with certain conditions may have a higher risk for COVID-19 infection. Those conditions may include:

  • Older adults (aged 65 years and older)
  • People with HIV
  • Asthma (moderate-to-severe)
  • Chronic lung disease
  • Diabetes
  • Serious heart conditions
  • Chronic kidney disease being treated with dialysis
  • Severe obesity
  • Being immunocompromised

Employees who have been instructed to return to work on-site and have concerns about doing so due to a medical condition that places them in a higher risk group, those who are pregnant, or those who wish to seek ADA reasonable accommodations related to returning to the workplace should visit the Employment Accommodations Resource Center (EARC) website or call 408-924-6003. Students who have concerns should visit the Accessible Education Center website or call 408-924-6000.

Personal Health and Safety Practices

Due to the potential asymptomatic nature of COVID-19, one could spread the virus without feeling sick. Therefore, the SJSU campus community is expected to follow the personal health and safety practices.

Face Coverings/Masks

Masks or face coverings must be worn by everyone (including guests, visitors, and vendors) while inside campus facilities or in a shared vehicle for a university-sponsored activity, regardless of vaccination status. The only exception is if you are in a private office alone with the door closed or when you are eating or drinking. 

SJSU has purchased face coverings/masks that will be available for returning students, faculty, and staff at:

  • Facilities Development & Operations building (intersection of San Fernando and 9th Street, across from the North Garage)
  • Parking Offices in the 7th Street Garage
  • Student Wellness Center

For more information on face coverings/masks, visit the Face Coverings/Mask section of the SJSU Adapt plan.

Coughing/Sneezing Hygiene

If you are in a private setting and do not have on your cloth face covering, remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Then throw used tissues in the trash. Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.


Wash your hands often with soap and water for at least 20 seconds, especially after you have been in public places, or after blowing your nose, coughing, sneezing, or touching your face. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry. Avoid touching your eyes, nose and mouth, and wash your hands after touching your face.

Before and after eating, you should wash your hands thoroughly to reduce the potential transmission of the virus.

Hand Sanitizer

Hand sanitizer will be available for returning students, faculty, and staff at:

  • Facilities Development & Operations (FD&O) building (intersection of San Fernando and 9th Street, across from the North Garage)
  • Parking Offices in the 7th Street Garage
  • Student Wellness Center


Healthcare workers in high-risk areas should use gloves as part of PPE (Personal Protective Equipment), but, according to the CDC, gloves are not necessary for general use and do not replace good hand hygiene. Washing your hands often is considered the best practice for common everyday tasks. Gloves are encouraged if you are using an EPA-approved disinfectant to clean your workstation or other shared equipment.

Gloves will be available for returning students, faculty, and staff at:

  • Facilities Development & Operations (FD&O) building (intersection of San Fernando and 9th Street, across from the North Garage)
  • Parking Offices in the 7th Street Garage
  • Student Wellness Center

Obtain COVID-19 Safety Supplies

Ensuring your safety and those around you during the COVID-19 pandemic requires having a supply of face coverings, personal protective equipment (PPE), and sanitary supplies. To address this need, Facilities Development & Operations (FD&O) has created this specialized COVID-19 Safety Supply Request Form. It is designed to streamline requests for the most common COVID-19 safety supplies that you may need to keep your work environment safe.

Who Can Submit a Request

Any student, faculty, or staff member whose presence is required on campus, including our off site work locations (i.e., Moss Landing Marine Laboratory, Child Development Center).

What Happens Once a Request is Submitted

Requests are reviewed by the FD&O Customer Service Center. Should questions arise or if your request is for large quantities or uncommon items, staff in the Customer Service Center elevate the request to a manager for further review. In these cases, you may be contacted to provide further information.

Who to Contact if You Have Questions

If you have questions concerning this process or a request that you have already placed, please contact the FD&O Customer Service Center at 408-924-1990 or email

Cleaning and Disinfection

Custodial teams will clean office and work spaces based on CDC guidelines for disinfection and Environmental Health & Safety protocols. Facilities Development & Operations (FD&O) will also maintain hand sanitizer stations at major building entrances, elevator stops and high-traffic areas. Mechanical, electrical, plumbing and monitoring systems will be assessed and readied prior to reopening of buildings.

In addition to cleaning and disinfection provided by FD&O, building occupants should also wipe down surfaces or equipment in shared-space locations before and after use. Examples include copiers, printers, computers, A/V and other electrical equipment, coffee makers, desks and tables, light switches, door knobs. Departments can request EPA-approved disinfection and cleaning supplies from FD&O.