International Student Advising

International Student and Scholar Services (ISSS)

Location: Student Union - CPGE
Phone: 408.924.5920 

Booking an Appointment

Office Hours: Monday - Friday 9:00 a.m. - 4:00 p.m (all times are PST). 

Please click on the "Advisor" links below to book an advising appointment. Review the following instructions on how to request an appointment.

Appointments are mainly reserved for matriculated SJSU students and graduates on OPT/STEM OPT with an I-20 from SJSU.

We would appreciate it if you would refrain from booking multiple appointments for the same topic with different advisors. All ISSS advisors follow the same policies and advising practices.An advisor will cancel your appointment if they see you have scheduled one with another advisor to ensure advising availability for other students.  

If you are an admitted student and have not started your studies at SJSU, please review the Pre-Arrival page and the FAQ for incoming international students, or email your questions to If need be, we will contact you and schedule an appointment.


                 Zoom or Telephone Appointment Advising

 Monday  Tuesday  Wednesday  Thursday        Friday
9:00 a.m. to 11:00 a.m. & 2:00 p.m. to 4:00 p.m.
Sarah Layne Linda Harris Soo-Jin Sohn Suzanne Pendergrass James Coon 
Linda Harris Suzanne Pendergrass James Coon Sarah Layne Linda Harris
James Coon Sarah Layne Suzanne Pendergrass Soo-Jin Sohn Soo-Jin Sohn 
 Soo-Jin Sohn James Coon Sarah Layne  Linda Harris  


In-Person Appointment Advising 

Monday Tuesday Wednesday Thursday Friday
                        2:00-4:00pm no advising
Click HERE for Advisor 1
Click HERE  for Advisor 2

- All appointments will be held in the 2nd Floor Conference Room of the CPGE building.
- Please check in at the front desk reception area located on the first floor of CPGE when you arrive

Front Desk Q&A

Do you have a quick question for the ISSS front office team? If so, please join us at the following times to ask your “quick” questions.

Please note that all times are in PST (California times). 

Zoom or Telephone Front Desk Q&A

 Monday  Tuesday  Wednesday  Thursday Friday
2:00-4:00pm 2:00-4:00pm 2:00-4:00pm 2:00-4:00pm 2:00-4:00pm
Click to join Click to join Click to join Click to join Click to join

Click onto the Front Desk Q&A Zoom Link.
Intake will be on a first-come-first serve basis. 
You will be placed in queue in a waiting room until it is your turn. 


In-Person Front Desk Q&A

Monday Tuesday Wednesday Thursday Friday
2:00-4:00pm 2:00-4:00pm 2:00-4:00pm 2:00-4:00pm no advising

Types of “quick” questions include:

  • Insurance
  • Travel
  • Social Security
  • Enrollment verification
  • SEVP Portal issues

Examples of general questions:

  • Which form should I complete?

  • I am not sure who to contact on campus. Can you help?

If your questions are more intricate, you will be encouraged to make an advising appointment.


Global Spartan Q&A: Chat with a Peer about Student Life

Fall Drop-In Hours: July 28th-September 30th 2021

Wednesays & Thursdays | 6:00-7:00 p.m. (PT) | Join the Q&A!

ISSS Global Leaders are here for you! Whether you have a question about student life or want to connect with other students, drop by our new Global Spartan Q&A virtual chat room. Come for peer advice or just to hang out! All students are welcome and we hope to see you there