As workers across the globe have transitioned to working from home, replacing in-person meetings with Zoom or something similar, a new phenomenon has emerged: Zoom fatigue. But why are Zoom meetings making us so tired?
A recent BBC article quoted Gianpiero Petriglieri, an associate professor at Insead, who explores sustainable learning and development in the workplace.
"Being on a video call requires more focus than a face-to-face chat. Video chats mean we need to work harder to process non-verbal cues like facial expressions, the tone and pitch of the voice, and body language; paying more attention to these consumes a lot of energy. Our minds are together when our bodies feel we're not. That dissonance, which causes people to have conflicting feelings, is exhausting. You cannot relax into the conversation naturally."
