Processes

These processes help us stay compliant with the standards and guidelines we have set for our digital presence. Appropriate workflows ensure that the SJSU community understands the expectations of digital governance and receive timely support for their work.

New Sites

Employee requests for new websites or blogs are reviewed by the Web Operations Group.

Technical Support

The IT Service Desk is the first point of contact for any tech support needs.

Maintenance

Web content creators play a critical role in their website's content quality.

Auditing

The Web Operations Group monitors and reviews SJSU websites for compliance with standards and regulations.

Archiving or Deleting Sites

It doesn't happen frequently, but sometimes websites need to be closed down or otherwise removed. The Web Operations Group oversees this process.