Auditing

CSU Accessible Technology Initiative (ATI) reporting requires an annual manual audit of key university web pages. In addition to that audit, the Web Operations Group will review critical SJSU digital infrastructure to ensure compliance with guidelines on a quarterly basis.

Website owners will be notified of their website’s non-compliance and an improvement plan will be enacted to bring the website into compliance. Sites not making progress per the improvement plan may be deleted at the discretion of the Web Operations Group.

Content hygiene and quality control

Every month, most of SJSU’s digital presence is scanned and rated by our quality control tool. Various metrics for accessibility, usability, SEO, and other guidelines, are assessed and aggregated into an overall rating for every division and college.

A formal action plan for Website Owners and Web Content Creators is in development and will be shared later in summer 2023

Ratings

Ratings are an aggregate score combining metrics related to the quality, accessibility, and search-engine optimization of content. Of the individual metrics, the accessibility portion is the most critical piece to focus on, but making regular progress at improving all metrics is more important than having a high aggregated score.

These scores are current as of May 2023.

"Digital Certainty Index" ratings (via SiteImprove)
Group Aggregated Score
Academic Affairs

62%

Administration and Finance 73%
College of Graduate Studies 77%
College of Business 73%
College of Education 72%
College of Engineering 70%
College of Health and Human Sciences 72%
College of Humanities and the Arts 72%
College of Professional and Global Education 72%
College of Science 72%
College of Social Sciences 69%
Information Technology 76%
Office of the President 70%
Research and Innovation 73%
SJSU Online 86%
Student Affairs 70%
Student Union 83%
University Advancement 79%
University Marketing and Communications 64%
University Personnel 69%