Official Transcript Ordering Information

Your transcript is a complete record of all undergraduate and graduate courses taken at SJSU. This includes semesters, course information, grades, cumulative grade point averages, and degree if applicable. Courses taken at another school will not print on your SJSU transcript.

• Current students

  • How to order: Login to your MySJSU Account, in Student Center, you will see "Order official Transcript link" on the right column:

    

    PDF Transcript(s) is the fastest option.

• Former students

  • Former students: no longer have access to their MySJSU after 12 months and must order from Parchment, our vendor. You do not need your SJSU ID number to place an order.

    PDF Transcript(s) is the fastest option and available to all students.

• Unofficial Transcripts

  • Log into your MySJSU Account to access your unofficial transcript. See navigation to view your transcript via MySJSU. If you no longer have access to MySJSU, you must order an official transcript.

    We do not print transcripts on campus – all transcripts must be ordered electronically through our vendor, Parchment.

Delivery Options and Order Processing

• Faster — Digital Version

  • An electronic version of your transcript is available as Secure PDF files and typically processed within one business day.

• Slower — Paper Version

  • This option is available to all students. Paper copies are placed in sealed envelopes. We process requests in 2-3 business days (not including shipping). Standard shipping is by first class mail and delivery times vary based on destination address. Other expedited shipping options are available for additional fees. Paper copies are mailed out and cannot be picked up.

Other Information About Ordering Transcripts

• Costs

  • San Jose State University does not charge for transcripts. However, Parchment charges $2.25 per copy to process online orders which includes standard U.S. mail delivery. They offer expedited shipping for an additional fee.

• Holds

  • If you have a hold on your academic record, you will need to clear the hold before we process your order. Contact the department that placed the hold to clear your record.

• Cover Letters / Attachments

  • If your institution requires you to include a cover letter or attachment with your transcript, you can upload a PDF version of your document when you place your order. We will include your attachment with your transcript.

• Order Confirmation / Status

  • After you place your online order, you will receive an email confirmation with your Document ID. You will receive another email when we have released your transcript for delivery. If you have questions about the transaction, contact our customer support team at (847) 716-3005 and provide your order number.

Additional Questions?

Email the Registrar’s office at registrar@sjsu.edu.