Appointment Help

Joining Your Online Tutoring Session

For more information on joining your online tutoring session, please follow the steps below. If you have any questions or need more support, email us at, call (408) 924-2308 during regular business hours, or enter the Tech Support Drop-In Zoom.


Step 1. Login to your WCOnline account at

WCOnline main page

Step 2. Locate your appointment in WCOnline. It will be displayed as a yellow slot. Click on the yellow appointment box. 

Yellow slot with appointment booked in WCOnline

Step 3. Join the appointment. 

To join the session, click on the yellow ZOOM LINK not more than five minutes before the start time. Wait to be admitted from the waiting room.

Existing appointment page in WCOnline


Joining Your In-Person Tutoring Session

If you have any questions or need more support, email us at or call (408) 924-2308 during regular business hours.

Step 1. Head to our in-person appointment location on the second floor of the MLK Library prior to the start of your scheduled session.


Second floor plan of the MLK Library

Please remember to bring the writing that you'd like to review with your tutor along with any other helpful materials such as assignment prompts.

Step 2. Check in at the front desk. When your session time arrives, you will be shown your tutor. 


Tech Support Drop-In Zoom

For questions regarding creating or accessing your WCOnline account, please visit the Preparing for Your Online Appointment section of our online tutoring page or view our video walkthrough.

For questions regarding how to enter your online tutoring Zoom session, please visit our appointment help page.

If you need additional assistance, we are offering Tech Support Drop-In Zoom during these following hours:

Days Hours
Monday 10:30 AM - 12:00 PM
Wednesday 12:00 PM - 2:00 PM

No Zoom sign-in is necessary to access the Tech Support Drop-In Zoom.

Enter the Tech Support Zoom Room