Appointment Help

In-Person and Online Tutoring Appointments

The Writing Center uses an online booking system, WCOnline, so that students can self-book their tutoring sessions. Our tutoring options--in-person and online appointments--require students to create an account in WCOnline, activate it, and schedule their appointments.

Getting Started

1. Go to https://sjsu.mywconline.com/.
2. Click on "Register for an Account" on the left-hand side.
3. You are required to register using your SJSU email; however, you can create your own password.
4. Complete the registration form fully, providing as much information as possible.
5. Once you have registered, you should check your SJSU email (including spam/junk folders) for the activation email.
6. Once the activation link has been actioned, your account will be ready for use.

How to Register Video

Scheduling a Session

1. Go to https://sjsu.mywconline.com/.
2. Log in using your SJSU email address and the password you created for this account.
3. Select your preferred schedule (In-Person Tutoring or Online Tutoring) from the drop-down menu.
4. Choose a date and time for your appointment from the openings available. Open appointment slots are white. Red slots are already reserved by other students; navy blue slots indicate that the tutor does not work during that time. Gray slots are days and times that have already passed.
5. Click once on the open appointment slot that you wish to reserve.
6. When the new reservation window pops up, fill out all the information required (marked with a red asterisk). If you miss a section, the system will not accept your reservation. You will have to go back and type in everything again, so be sure that you fill out every required field.
7. When you've completed the reservation form, click the create appointment button to complete the reservation process. Your reservation will now appear on the schedule. Your appointment slot shows as gold/yellow. You will receive confirmation and reminder messages that will be sent to your SJSU email address.

How to Schedule Video

Joining a Session

In-person appointments and drop-ins take place at our Martin Luther Jr. library location. 

Online appointments will be held using the Zoom platform. Students will join their Zoom session with the writing tutor by logging into their WCOnline account.

How to Join Video

Additional Appointment Support

• Extra Appointments for AEC and Graduate-Level Students

  • AEC and graduate-level students are eligible for an additional (third) tutoring appointment each week. 

    Complete the Additional Session Request Form whenever you want an additional appointment.

    • Additional appointments cannot be requested for the same day as an existing appointment.
    • Before submitting this form to request a third session, you should already have two sessions booked.
    • If you submit a request for an additional form in the evening or on the weekend, there may be a slight delay in response times, and you could lose your preferred slots.  
• Appointment Reviews (Missed/No-Shows and Deactivations)

  • If you have either a missed/no-show appointment or a deactivated WCOnline account and would like to have this reviewed by the Writing Center director, complete the Appointment Review Request form.

• No Available Appointments (Alternative Quick Writing Help)

  • If there are no available slots for in-person or online tutoring that meet your needs, you can use the Open Lab, online drop-in service.

    No WCOnline reservation or registration is required.

If you have any questions or need more support, please contact us.