Captioning Support and Multimedia Accessibility

Accessibility is one of the foundations of SJSU’s commitment to diversity, equity, inclusion and belonging. We are here to support you in your efforts to remove barriers to student learning by making your course materials more accessible.  

Captions are essential to helping viewers meaningfully access video content. While it is essential to provide captioned multimedia content for students who are Deaf or hard of hearing, captions can be useful to many of our students, including English language learners, parents, and those who must learn in shared and sometimes distracting environments.  

If you have received a message from the Accessible Education Center alerting you to a student who requires captioning as an accommodation, please complete our captioning request form. We send videos to an outside vendor for professional, discipline-specific captioning, so please allow as much lead-time as possible.  

Frequently Asked Questions