Emma

Email communications and marketing at San Jose State University provided by Emma email marketing.

SJSU's Official Email Campaign Platform

Emma is the official, university-wide email platform for all colleges and divisions to communicate with current students, faculty and employees, and our community at large. This page is your one-stop resource for onboarding, how to use the platform, and use standards.

Overview

What Emma is, what it is to be used for and who will use Emma at SJSU.

Access and Onboarding

How SJSU communicators will be granted use of Emma.

Brand Standards

Using Emma in alignment with the SJSU Brand editorial and design standards.

Compliance

Use of email tools is subject to federal and state law and CSU requirements.

Training

How to prepare your email campaigns, audience lists, get metrics and more.

Troubleshooting

For any issues and problems not addressed in this guide.