International Student Advising
Notice for Holidays 2024:
Please be aware that ISSS will be closed for the holidays from December 24, 2024 through January 1, 2025. The last advising appointments for 2024 (both in person and virtual) will be from 2 - 4:30 pm on Monday, December 23rd. We will resume normal business hours on Thursday, January 2, 2025.
International Student and Scholar Services (ISSS)
Location:
Student Union - CPGE
Phone:
408.924.5920
Email:
international-office@sjsu.edu
Booking an Appointment
Office Hours: Monday - Friday 9:00 a.m. - 4:30 p.m (all times are PST).
ISSS offers both Front Desk Q&A for quick questions and Advisor Appointments for more in-depth questions. Appointments are mainly reserved for matriculated SJSU students and graduates on OPT/STEM OPT with an I-20 from SJSU.
- Front Desk Q&A (quick questions): Zoom meeting
- Come into ISSS for (quick questions with an Advisor): in-person walk-in advising
- Make an advising appointment: Zoom appointments
Please refrain from booking multiple appointments for the same topic with different advisors. All ISSS advisors follow the same policies and advising practices. An advisor will cancel your appointment if they see you have scheduled one with another advisor to ensure advising availability for other students.
If you have admissions-related questions, please email global-students@sjsu.edu or see Recruitment Events for information regarding drop-in advising sessions.
If you are an admitted student and have not started your studies at SJSU, please review the Pre-Arrival page and the FAQ for incoming international students, or email your questions to international-office@sjsu.edu. If need be, we will contact you and schedule an appointment.
Front Desk Q&A
Do you have a quick question for the ISSS front office team? If so, please join us at the following times to ask your “quick” questions. Please note that all times are in PST (California times).
Zoom Front Desk Q&A
| Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|
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(Not available 12/30/24) |
(Not available 12/24/24 & 12/31/24) |
(Not available 12/25/24 & 01/01/25) |
(Not available 12/26/24) |
10:30am-12pm 2:00-3:30pm (Not available 12/27/24) |
| Click to join | Click to join | Click to join | Click to join | Click to join |
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Click onto the Front Desk Q&A Zoom Link. |
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International Student Advising
For more in-depth questions please book an advising appointment. For quick questions with an Advisor, visit during walk-in advising hours. For quick questions, visit our Front Desk Q&A. Please note that all times are in PST (California times).
Zoom or Telephone Appointment Advising
| Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|
|
10:00 a.m. to 12:00 pm & 2:00 pm to 4:30 pm (Not available 12/24/24 to 01/01/25) |
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| Elisa Yanagihashi | Lena Meadows | Victoria Hudak | Elisa Yanagihashi | Lena Meadows |
| Victoria Hudak | Elisa Yanagihashi | Lena Meadows | Lena Meadows | Victoria Hudak |
| Suzanne Pendergrass | Victoria Hudak | Suzanne Pendergrass | Suzanne Pendergrass | Elisa Yanagihashi |
| Lena Meadows | Suzanne Pendergrass | Elisa Yanagihashi | Victoria Hudak | |
In-Person Walk-In Advising
(Not available 12/24/24 to 01/01/25)
| Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|
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- Please check in at the front desk reception area located on the first floor of CPGE when you arrive.
Types of “quick” questions include:
- Insurance
- Travel
- Social Security
- Enrollment verification
- SEVP Portal issues
- Which form should I complete?
- I am not sure who to contact on campus. Can you help?
If your questions are more complex, you will be encouraged to make an advising appointment.
Contact Us
San José State University
One Washington Square
Student Union - CPGE
San Jose, CA 95192-0135
Office Hours
Monday-Friday 9am – 4:30pm