International Student Advising

International Student and Scholar Services (ISSS)

Student Union - CPGE



Booking an Appointment

Office Hours: Monday - Friday 9:00 a.m. - 4:30 p.m (all times are PST).

ISSS offers both Front Desk Q&A for quick questions and Advisor Appointments for more in-depth questions. Appointments are mainly reserved for matriculated SJSU students and graduates on OPT/STEM OPT with an I-20 from SJSU.

Please refrain from booking multiple appointments for the same topic with different advisors. All ISSS advisors follow the same policies and advising practices. An advisor will cancel your appointment if they see you have scheduled one with another advisor to ensure advising availability for other students.

If you have admissions-related questions, please email or see Recruitment Events for information regarding drop-in advising sessions.

If you are an admitted student and have not started your studies at SJSU, please review the Pre-Arrival page and the FAQ for incoming international students, or email your questions to If need be, we will contact you and schedule an appointment.

Front Desk Q&A

Do you have a quick question for the ISSS front office team? If so, please join us at the following times to ask your “quick” questions. Please note that all times are in PST (California times).

Zoom Front Desk Q&A

Monday Tuesday Wednesday Thursday Friday





10:30am-12pm 2:00-3:30pm
Click to join Click to join Click to join Click to join Click to join

Click onto the Front Desk Q&A Zoom Link.
Intake will be on a first-come-first serve basis.
You will be placed in queue in a waiting room until it is your turn.

International Student Advising

For more in-depth questions please book an advising appointment. For quick questions with an Advisor, visit during walk-in advising hours. For quick questions, visit our Front Desk Q&A. Please note that all times are in PST (California times).

Zoom or Telephone Appointment Advising

Monday Tuesday Wednesday Thursday Friday
10:00 a.m. to 12:00 pm & 2:00 pm to 4:30 pm
Victoria Hudak Suzanne Pendergrass Soo-Jin Sohn Elisa Yanagihashi Lena Meadows
Soo-Jin Sohn Elisa Yanagihashi Victoria Hudak Lena Meadows Elisa Yanagihashi
Lena Meadows Lena Meadows Suzanne Pendergrass Suzanne Pendergrass Victoria Hudak
Elisa Yanagihashi Victoria Hudak Elisa Yanagihashi Soo-Jin Sohn Soo-Jin Sohn
  Soo-Jin Sohn Lena Meadows Victoria Hudak  

In-Person Walk-In Advising

Monday Tuesday Wednesday Thursday Friday

10am-12pm & 2:00-4:30pm

10am-12pm & 2:00-4:30pm

10am-12pm & 2:00-4:30pm

10am-12pm & 2:00-4:30pm

Not Available (virtual only)

  • Please check in at the front desk reception area located on the first floor of CPGE when you arrive.

Types of “quick” questions include:

  • Insurance
  • Travel
  • Social Security
  • Enrollment verification
  • SEVP Portal issues
  • Which form should I complete?
  • I am not sure who to contact on campus. Can you help?

If your questions are more complex, you will be encouraged to make an advising appointment.

Contact Us

San José State University

One Washington Square
Student Union - CPGE
San Jose, CA 95192-0135

Office Hours

Monday-Friday 9am – 4:30pm

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