Your first few weeks at SJSU will be busy and action-packed. Here are some reminders to keep you on track while you are navigating orientation, course registration and settling in to your new housing.

Things to do once you arrive at SJSU

Clear All Account Holds Before Campus Orientation

Your MySJSU account is your primary portal for accessing updates and information. By logging into your account, you can view messages from various departments, holds and pending items on your to-do list. ISSS will be sending you messages regarding your immigration check-in via MySJSU, so make sure that you keep checking your account on a regular basis. In order to register for classes during campus orientation, you will need to remove all holds.

Below are some common holds placed on a student’s account:

Clear All Account Holds Before Campus Orientation

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Attend Campus Orientation & Global Spartan Welcome

By now, you should have already registered for a campus orientation program (frosh, transfer, graduate) and a Global Spartan Welcome program for international students. Attendance at both programs is required.

If you are an Exchange student, you are automatically registered for the Global Spartan Welcome, and you are not required to attend a campus orientation program.

Get Your Tower ID Card

The Tower Card is your SJSU ID Card. Tower Cards are available at the Cashier's Office located in the Student Services Center. You will be required to show one form of photo ID, such as your passport or driver’s license. For more information, see the Bursar's Office Tower Card page and the Tower Card list of frequently asked questions.

Undergraduates attending Sparta Camp of the Spartan Experience for Transfers can pick up their Tower Card at orientation check-in if you submit a photo electronically by the deadline. Look for an email from the Bursar’s Office for details.

Contact Us

San José State University

One Washington Square
Student Union - CPGE
San Jose, CA 95192-0135

Office Hours

Monday-Friday 9am – 4:30pm

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