Zoom

Learn how to make most out of Zoom video conferencing tool.

• Access Zoom

  • Zoom is used at SJSU for many remote meetings, classes and office hours. Review the Accessing Zoom Guide to get started.

• Join a Zoom Session

  • To join a session, click on the link or calendar event provided and enter the a password. Review the How to Join a Zoom Meeting video for additional details.

• Add Authentication Exception

  • If you are scheduling a Zoom meeting or class, and are inviting outside (non-SJSU) participants, you now have the option to enable authentication for SJSU accounts, and provide exceptions for your external attendees. How to add authentication exceptions. [pdf]

• Video Presentation

  • Students can use Zoom or Canvas Studio for recording their video presentations.

    Refer this tutorial to create video presentation using Zoom.

• Zoom System Requirements

  • Basic System Specification

    - An internet connection - broadband wired or wireless (3G or 4G/LTE)

    - Speakers and microphone - built-in or USB or wireless Bluetooth

    - A webcam or HD webcam - built-in or USB plug-in

    - Or, a HD cam or HD camcorder with video capture card

    Supported Operating System on Mobile and Tablet

    -  iOS 8.0 or later: Send and receive video using front or rear camera iPhone 4 or later, iPad Pro, iPad Mini, iPad 2 or later, iPod touch 4th Generation, iPhone 3GS (no front facing camera)
    - iPadOS 13 or later
    - Android 5.0x or later

    Supported Operating System on PC and Laptop

    - macOS X with macOS 10.9 or later
    - Windows 10*: Note: For devices running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.
    - Windows 8 or 8.1
    - Windows 7
    - Ubuntu 12.04 or higher
    - Mint 17.1 or higher
    - Red Hat Enterprise Linux 6.4 or higher
    - Oracle Linux 6.4 or higher
    - CentOS 6.4 or higher
    - Fedora 21 or higher
    - OpenSUSE 13.2 or higher
    - ArchLinux (64-bit only)

    Supported Browsers

    - Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+
    - Mac: Safari 7+, Firefox 27+, Chrome 30+
    - Linux: Firefox 27+, Chrome 30+

    Processor and RAM Requirements

    	Minimun	Recommended
    Processor	Single Core 1GHz or Higher	Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent)
    RAM	N/A	4GB

    For a detailed information on bandwidth requirement refer Zoom Bandwidth Requirements.

• Webinar Troubleshooting Tips

  • Troubleshooting may be be required several times for your internet, audio, video, chat and display features. 

    Refer to this guide for useful tips for troubleshooting the Zoom webinar.