Zoom Webinar Troubleshooting Tips

Troubleshooting is important when you run into any kind of technical difficulty. We provide you with some important troubleshooting tips for Zoom Webinar.

• Log in Video / Audio 

  • The most common reason for this problem is that your device is not getting enough internet bandwidth.

    To get more bandhwidth:

    1. Disconnect the other devices from your Wifi.
    2. Wired connection is better than wireless connection. Use Ethernet cable (CAT network cable) for better internet speed.
    3. Disable the HD cam for better frame rate.
• Audio is too low
  • 1. Click on your profile picture.
    2. Go to Settings.
    3. Go to Audio tab and increase the volume.
• Chat and other features

  • Zoom webinar has limited features due to high number of participants. These tips will help you to overcome these problems for chat and other features during a Zoom webinar.

    1. Use the Q&A feature to pose questions to the panel.
    2. Use Zoom client instead of viewing directly from a browser. Many functionalities may be limited in a browser.
    3. Try accessing Zoom from a different device in case of consistent issues in Q&A. 
• Small Display Screen 

  • To get the desired screen size, you will have tweak the aspect ratio of the screen. 

    1. Go to View Options > Zoom Ratio.
    2. Select the appropriate value to zoom the shared screen.
       

For more specific technical issues visit Zoom Help Page.