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Login for the First Time

Follow this guide to activate your SJSUOne account for the first time, which will allow you to access your SJSU Gmail, Canvas, MySJSU, and more.

Access One.SJSU Portal

One.SJSU.edu (The Spartan App Portal) is a useful tool for students, faculty, and staff that provides secure, online access and support to various applications and services. This portal is designed to simplify and streamline your experience with a variety of SJSU applications. Access is based on authentication status and may require approval for specific applications.

Open a Help Ticket

If you need technical support, you can open a help ticket.

Reset My Password

If you are having trouble logging in, you can reset your password here.

Set Up Multi-Factor Authentication

Two-factor authentication adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password.

Borrow Equipment

The department of Instructional and Meeting Spaces (IMS) supports the campus community's audio/visual, computer equipment, and presentation needs.

Schedule an Appt (QLess)

QLess is an easy way for students to quickly access the services they need without standing in long lines.

Contact the IT Help Desk

Staff are ready to help you with your technical needs.

Access Applications and Training

SJSU IT provides a variety of popular commercial software applications for the campus community such as Microsoft Office 365, Google Workspace, Adobe Creative Suite, LucidChart, and Sophos Antivirus software.

Get Remote Access (VPN)

VPN@SJSU provides web-based remote access, aka 'virtual private network. VPN allows users outside of the SJSU network access to restricted resources (such as connecting to file shares, servers and desktops) on the SJSU network as if they are physically located on the SJSU campus.

Print a Document

Wepa Express allows touch-free document release and secure document release by another person. Wepa Express is available in the Wepa Mobile App.

Access Security Forms

Various forms requesting security access to applications and services IT provides.

Use LinkedIn Learning

LinkedIn Learning is an American massive open online course provider. It provides video courses taught by industry experts in software, creative, and business skills.

Software Available to Download

Information Technology (IT) provides a variety of popular commercial software applications for the Campus Community such as Microsoft Office, Adobe Creative Suite, LucidChart and Sophos Antivirus software.