Virtual Private Network (VPN)

VPN allows users outside of the SJSU network access to restricted resources (like file shares, servers, and desktops) on the SJSU network, as if they are physically located on the SJSU campus network behind secured firewalls.

If you connect to the VPN service from off campus, you will have identical access to your systems just as you do with wired or wireless connections to the SJSU network.

Who has access

  • Faculty
  • Staff
  • Students

How to use VPN

Download the VPN Client

  • Go to the VPN website
  • Select the "Group" item that matches your role at SJSU
  • Sign in with your SJSU ID and password
  • Follow the on-screen instructions for your device and browser

Connect to SJSU-VPN

The connection process is slightly different for students than for faculty/staff. It is also different if you use MacOS than if you use Microsoft Windows.

  • Student VPN guide for MacOS
  • Student VPN guide for Microsoft Windows
  • Faculty/staff VPN guide for MacOS
  • Faculty/staff VPN guide for Microsoft Windows

Additional Resources

Do I need a VPN?

Only the following websites and apps require a VPN in order to use them:

  • Secure (Level 1) department network file shares
  • Enrollment Services FileMaker databases (e.g. NextSteps)
  • SAMI Gateway
  • OnBase Unity client
  • Cisco Jabber & Finesse
  • Remote Desktop Connection to office workstations, for access to restricted systems/software

If you need help or have questions:

Open a help ticket.

Contact your department IT Support Tech or contact the IT Service Desk.