Classroom Support

IMS Support Banner

For university lecture room scheduling, please visit Academic Scheduling.

What You Need to Know

Instructional and Meeting Spaces (IMS) maintains and supports the audio visual presentation equipment (e.g., Projectors, Sound, and Displays) in many of the classrooms on campus.

List of supported classrooms.

How to Request Classroom Support

Phone: (408) 924-2867


What You Need to Do

Help us help you! When you reach out to us please provide the support technician with the following information:

  • Your name or SJSUone/Tower ID Number
  • A quick description of your issue
  • Your computer model and operating system. Examples: MacBook Pro: High Sierra or Dell Laptop: Windows 10
  • Any extra equipment you are using (adapters, microphones, etc.)
  • IMS will create an IT Service Desk help ticket for your issue with the in-room equipment. This allows you to send any correspondence to your assigned support technician. You will be notified once your issue is resolved.

Hours of Operation

Spring and Fall

  • Mon - Thurs: 7:00 am - 10:00 pm
  • Fri: 7:00 am - 5:00 pm

Winter and Summer

  • Mon - Fri: 7:00 am - 5:00 pm

Additional Resources

Other Support Contacts

Support: Need Help or Have Questions

Location: IRC 112 (on the South East side of the DMH building)

Phone: (408) 924-2867