IT Service Desk

  • LiveChat: Chat with us by clicking on the blue chat icon button in the bottom right hand corner of your screen
  • Qless Appointment Scheduling
  • Phone: (408) 924-1530

What You Need to Know

The IT Service Desk is located on the first floor in Clark Hall.

  • Staff are ready to help you with your technical needs.
  • You can call, email, or text chat with us.
  • Our computer labs are available in Clark Hall 102 and Campus Village B.

Note: The Service Desk is closed on all Campus Closure Holidays.

Appointment Scheduling

To get direct one-on-one help, schedule a Zoom video call appointment.

Regular Semester Hours

Phone Support

Days Fall/Spring Winter/Summer
Monday - Thursday

7:00 a.m. - 10:00 p.m.

7:45 a.m. - 6:00 p.m.

Friday

7:00 a.m. - 6:00 p.m.

7:45 a.m. - 5:00 p.m.

Saturday - Sunday

9:00 a.m. - 6:00 p.m.

Closed

Holidays

Closed

Closed

Chat Support

Days Fall/Spring Winter/Summer
Monday - Thursday

8:00 a.m. - 9:30 p.m.

8:00 a.m. - 4:30 a.m.

Friday

8:00 a.m. - 4:30 p.m.

8:00 a.m. - 4:30 p.m.

Saturday - Sunday

Closed

Closed

Holidays

Closed

Closed

If you cannot contact anyone via chat support or QLess during scheduled hours, please call (408) 924-1530 directly, leave a message and an agent will get back to you as soon as possible. Thank you for your patience and understanding.