What You Need to Know

DocuSign is an application that allows users to securely upload, sign, and send documents that require a signature.

This is electronic signature technology and a digital transaction management service that facilitates the electronic exchanges of contracts and signed documents. 

Paper documentation is no longer necessary.

Who has Access

  • Student
  • Faculty
  • Staff

Cost & Requirements

  • Docusign is free for Students, Faculty, and Staff.
  • You must have a valid SJSUOne ID#.
  • The service is for business-related purposes only.

How to Access DocuSign

Login to Docusign or go to One.SJSU and search for Docusign.

How to Use DocuSign

Video Tutorials

Video Tutorials - Google

Knowledge Base

Additional Resources


Standard: Electronic and Digital Signatures [pdf] defines requirements for the use of electronic and digital signatures within SJSU, its Auxiliaries and outside entities.

DocuSign Phishing

SJSU DocuSign emails will always come from a "" email address.

For more information on how to identify and report malicious email, please watch our quick videos about Frauds and Scams or read "Combating Phishing: A Proactive Approach [pdf]" written by DocuSign.

Read more about DocuSign Phishing.

Support: Need Help or Have Questions?

For DocuSign support, submit a help ticket request.