IT Service Desk

Located on the first floor in Clark Hall, the IT Service Desk Staff is ready to help you with your technical needs. You can call us, email, send a support request, or chat with us.

Our Computer Labs are available in Clark Hall 102 and Campus Village B


Appointment Scheduling

Schedule an appointment to speak with an available staff member.

Contact Us

Phone: (408) 924-1530
Email: itservicedesk@sjsu.edu
Submit a ticket: Open a help ticket

Service Desk Closed on All Campus Closure Holidays.

Regular Semester Hours

Phone Support

DAYS OPEN HOURS
Monday - Thursday 7:00 AM - 9:45 PM
Friday 7:00 AM - 5:30 PM
Weekends 9:00 AM - 4:45 PM

Live Chat Hours

DAYS OPEN HOURS
Monday - Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Weekends Closed

Semester Break Hours

Phone support

   
  Monday - Thursday 7:45 AM - 6:00 PM
  Friday  7:45 AM - 5:00 PM
  Saturday - Sunday 9:00 AM - 4:00 PM
Chat support    
  Monday-Thursday 8:00 AM - 5:00 PM
  Friday 8:00 AM - 4:30 PM
  Saturday-Sunday 9:30 AM - 3:30 PM
QLess appointments    
  Monday-Thursday

9:30 AM - 8:30 PM

  Friday-Saturday-Sunday

9:30 AM - 3:30 PM

Thank you.

Lab Hours