Solution Support

Resolves any issues or incidents you experience and performs all preventative maintenance required to ensure applications run efficiently/remain available during operating hours.

What You Need to Know

  • IT Enterprise Solutions provides Solution Support to the campus divisions for administrative and enterprise applications.
  • IT Enterprise Solutions will work with you to resolve any issues or incidents.
  • We also perform all preventive maintenance required to ensure that these applications run efficiently and remain available during operating hours.


  • Application monitoring
  • Issue/incident resolution
  • Application upgrades and maintenance

Who Has Access

  • Faculty
  • Staff

What You Need to Do

Submit a ticket request with a detailed description of your needs.

Solution Support for applications are specific to the request.

Cost & Requirements

There is no cost.


For Solution Support, open a help ticket.