Solution Support

Resolves any issues or incidents you experience and performs all preventative maintenance required to ensure applications run efficiently/remain available during operating hours.

• IT Enterprise Solutions provides Solution Support to the campus divisions for administrative and enterprise applications.
• IT Enterprise Solutions will work with you to resolve any issues or incidents.
• We also perform all preventive maintenance required to ensure that these applications run efficiently and remain available during operating hours.

Examples

• Application monitoring
• Issue/incident resolution
• Application upgrades and maintenance

• Faculty
• Staff

Submit a ticket request with a detailed description of your needs.

Solution Support for applications are specific to the request.

There is no cost.

For Solution Support, open a help ticket.